At long last, the Department of Transportation (“DOT”) has brought clarity to the use of emotional support and service animals on airplanes. As many of you will remember, the DOT proposed a sweeping set of regulations on this issue back in February. The proposed rule drew thousands of comments, many of them angry and emotional, both pro and con.
The 122-page final rule provides clear guidelines regarding what constitutes a service animal and the steps that must be met before a passenger may take a service animal onboard an aircraft. … Read More